FAQs

How to file complaint?

You can file a complaint anytime via our 24x7 helpline or online form.

What is response time?

We aim to respond to all complaints within 24 hours of receipt.

Can I track my complaint?

Yes, once your complaint is registered, you will receive a tracking ID to monitor progress anytime.

Our customer support operates 24x7, including weekends and holidays.

Is support available weekends?

Are complaints confidential?

Yes, all complaints are handled with strict confidentiality and care.